Few expressions do greater disservice to fair trading in business than the term, “consumer protection”. That’s because consumer protection laws were first framed to protect purchasers of goods and services for personal, domestic or household use. That use qualification still holds good in many jurisdictions; but over time, the protections have been extended to encompass a wide range of business-to-business transactions … some of which may suprise you!
So, throughout March, I’ll be conducting a series of Tuesday TalkAbout Live! masterclasses on the topic of Consumer Protection and Fair Trading for Australian and New Zealand Recruiters.
Topics that we’ll cover include:
- Job ads
- Job offers
- Agency promotion & service claims
- Services guarantees
- Refunds
- Price gouging
- Sharp practice & unconscionable conduct
- Unfair terms
- Indemnities & exclusions
- The role of codes of professional conduct & ethics.
And to prime your knowledge of the topic, I’ll be sharing and discussing key features of the protections in this forum and through my social media channels.
I do hope you’ll join us.
Let’s talk again soon!
Recruiters' Casebook 