I’m looking forward to presenting two webinars on recruitment fee topics later this month. I’m looking forward to it because it’s a topic that I’m constantly asked about and one that needs to be mastered in the interests of promoting and maintaining professional standards in the recruitment and staffing industry.

Webinar #1: Make Binding & Effective Agreements (22nd Nov. 2019 )

In the first session, we will discuss how to make binding and effective recruitment fee agreements that will reduce the cost of disputes and help get your fees paid.

You’ll learn about:

• basics of contract
• the battle of forms – Does the client’s purchase order trump your standard terms?
• traps when using standard form terms of business
• State and Territory employment agent regulation
• what happens if your terms of business are not signed?
• terms of business that need special treatment.

Webinar #2: Handle Disputes Ethically & Professionally (29th Nov. 2019)

In the second session, you will learn how to handle recruitment fee disputes professionally and ethically to preserve goodwill, reputation, and to improve payment outcomes.

You’ll learn about:

• common causes of recruitment fee disputes
• common defences to recruitment fee claims
• traps to avoid when involved in disputes
• RCSA Code of Conduct and Grievance Intervention Guidelines
• pathways to resolution
• the benefit of early intervention.

I hope you’ll join me. And if you have questions about the topic, please feel free to send them to me ahead of the event.

Andrew C. Wood, Hon FRCSA (Life)